Visitors to London will enjoy the many tourist attractions including museums, historic buildings and monuments, the shopping districts, nightlife and bars. Many of the tourist attractions are wheelchair friendly and can accommodate disabled visitors but others are completely inaccessible. It is advisable to call beforehand to ask about facilities and arrange any special requirements you may have, especially if you are a group of wheelchair users. There are some of the attractions where you will be able to hire a wheelchair and special tours for people with learning difficulties and braille guides can be provided.

Here are just a few of the many hundreds of attractions in London with accessibility features.


British Airways London Eye
The tallest observation wheel in the world at a height of 135 metres and one of the most popular attractions in London.
Full wheelchair access - the wheel can also be stopped to allow wheelchair users to enter/depart safely.
Ticket Information: 0870 5000 600


British Library
The library provides very good accessibility for the disabled, both the public galleries and reading rooms are accessible by wheelchairs. There are disabled toilet facilities on every floor and guide dogs are allowed into the library.
Telephone: 020 7412 7332


Cabinet War Rooms
These are the actual headquarters used by Winston Churchill throughout World War II. There are a total of 21 underground rooms which house some very interesting material from the war. Take a step back in time and imagine what it must have been like spending time underground during the war.
All of the rooms are accessible by wheelchairs, guide dogs are allowed into the museum and there are a number of visual/hearing impaired aids available. Disabled toilets also available.
Telephone: 020 7930 6961


Kew Royal Botanic Gardens
All of the gardens are totally accessible and disabled toilets are located at the entrance. Guide dogs are allowed in all parts of the gardens.
Wheelchairs can be booked in advance by calling 020 8332 5655


London Dungeons
Visit the dungeons for a unique, historic experience packed with fun and horror!
Wheelchair access and disabled toilets available. Guide dogs are welcome in the dungeons.
Telephone: 020 7403 7221


London Zoo
Many of the live exhibits are now displayed at a height that suits people in wheelchairs and small children. The zoo has made some great changes as far as disabled access is concerned and much of the zoo has been made accessible for wheelchairs. Admission to the zoo is free for carers of wheelchair users. Partially sighted and blind people must be aware that their guide dogs will not be admitted into the zoo, but arrangements can be made to have them looked after while a volunteer will be happy to escort disabled visitors on a guided tour of the zoo. Disabled toilets are available.
Telephone: 020 7722 3333


Madame Tussauds
Entry into the museum is free for people who hold a valid disability registration card. For wheelchair users it is advisable to book a visit to the waxworks in advance as the museum has strict guidelines to adhere to for safety reasons, only three wheelchairs are allowed into the museum at once. The museum is usually busy at most times of the day but priority admission is given to wheelchair users who have pre-booked their visit - Admission is by the group entrance. Tickets for the museum can be purchased from every tube station ticket office - all except Baker Street - these remain valid for up to 5 days.
Telephone: 0870 400 3000


St Paul's Cathedral
There is only one part of the cathedral that is inaccessible to wheelchair users and that is the American Chapel. There are ramps for chair users which are permanently in place, disabled access to the cathedral is via a lift (ring the bell if you require assistance), guided tours with both touch facilities and audio are available for the visually impaired visitors. Guide dogs are more than welcome into the cathedral.
Telephone: 020 7236 4128


Tower Of London
This is probably one of the most inaccessible tourist attractions in London for disabled users, mainly because of the cobbled steps and the small corridors. The Crown Jewels area is accessible by wheelchair and there is an access guide who is available to help. Call visitor services to request the free services of the access guide.
Telephone: 020 7488 5693


Westminster Abbey
The Abbey is a fine example of Gothic architecture and craftsmanship, where many marvellous historic events have taken place including weddings and funerals of British Monarchs. One of the most famous events to take place here in recent years must surely be the 1953 Coronation of our present Queen - Queen Elizabeth. The original Coronation Chair is one of the exhibits that you can see here. Westminster Abbey has good wheelchair access and visual/hearing resources. Guide dogs are allowed into all parts of the building.
Telephone: 020 7222 5152

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