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Tourist Board Rated Hotels
The English, Welsh and Scottish Tourist Boards inspect hotels
and guest houses and award them with various ratings according to the
UK's national rating scheme.
Hotels are assessed and awarded a Star rating according to the
level of service, range of facilities and quality of guest care
they provide.
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1 star rated
Practical accommodation with a limited range of
facilities and services, but a high standard of cleanliness
throughout . Friendly and courteous staff to give help and
information customers need to enjoy their stay.
Restaurant/eating area for breakfast. Alcoholic drinks will be
served in a bar or lounge. 75% of bedrooms with en-suite or
private facilities.
2 star rated
Good overnight accommodation with more comfortable and
better equipped bedrooms - all with en-suite or private
facilities and colour television. A relatively straightforward
range of services, including food and drink and a personal style
of service. A restaurant/dining room for breakfast seven days a
week and dinner at least five days a week. A life may be
available.
3 star rated
Possibly larger establishments, but all offering
significantly greater quality and range of facilities and
services, and usually more spacious public areas and bedrooms. A
more formal style of service with a receptionist on duty and
staff responding well to needs and requests. Room service of
continental breakfast. Laundry service available . A wide
selection of drinks, light lunch and snacks served in a bar or
lounge.
4 star rated
Accommodation offering superior comfort and quality; all
bedrooms with en-suite bath, fitted overhead shower and WC.
Spacious and very well appointed public areas and a strong
emphasis on food and drink. Staff with very good technical and
social skills, anticipating and responding to needs and
requests. Room service of all meals and 24 hour drinks,
refreshments and snacks. Dry cleaning service available.
5 star rated
A luxurious establishment offering the highest international
quality of accommodation, facilities, services and cuisine.
Striking accommodation throughout, with a range of extra
facilities. The customer will feel very well cared for by
professional, attentive staff providing flawless guest services.
The highest international standards for the industry, with an
air of luxury, exceptional comfort and a sophisticated ambience. |
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