2 star rated
Small to medium sized hotels with more extensive
facilities than 1 Star Hotels. You can expect comfortable
well-equipped overnight accommodation, usually with an en suite
bath/shower room. Reception and other staff will aim for a more
professional presentation than at a 1 star level and offer a
wider range of services, including food and drink.
3 star rated
3 Star hotels are usually large enough to support higher
staffing levels, and offer a significantly greater quality and
range of facilities than 1 or 2 Star hotels. Reception and other
public rooms will be more spacious and the restaurant will
normally also cater for non-residents. All bedrooms will have
fully en suite bath and shower rooms and offer a good standard
of comfort and facilities, such as a hair dryer, direct dial
telephone and bathroom toiletries. Some room service can be
expected and some provision for business travellers.
4 star rated
Expectations at this level include a degree of luxury as
well as quality in furnishings, décor and equipment throughout
the hotel. Bedrooms will usually offer more space than at lower
Star levels, with well designed, co-ordinated furnishings. En
suite bathrooms will have both a bath and a fixed shower. There
will be sufficient staff to provide services such as porterage,
24-hour room service, laundry and dry-cleaning. The restaurant
will demonstrate a serious approach to cuisine.
5 star rated
In a 5 Star hotel, you should find spacious and luxurious
accommodation of the best international standards throughout the
hotel. Interior design should impress with its quality,
detailing, comfort and elegance. Furnishings should be
immaculate. Services should be formal, well supervised and
flawless in attention to guests' needs without being intrusive.
The restaurant will be technically excellent, producing dishes
to the highest international standards. Staff will be
knowledgeable, courteous and efficient, as well as being
well-versed in all aspects of customer care.
Information courtesy of www.rac.co.uk |