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AA Rated London Accommodation
Below is a brief explanation to the various star ratings given to hotels by the AA.
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1 star rated
At this level, staff are polite, courteous and provide informal yet competent
service. The majority of rooms are en suite and there is a designated eating
area with a reasonable choice of food and wines available.
2 star rated
Staff are smartly presented and provide competent, often informal, service. All
rooms are en suite and have a TV. There is at least one restaurant or dining
room with a substantial choice of food and wine available.
3 star rated
Staff will be skilled in responding to guests' needs, and there will be a
dedicated receptionist on duty. All rooms are en suite and have remote-control
TV and direct-dial telephone. There is a restaurant open to residents and their
guests and a bar or lounge serving drinks.
4 star rated
A formal, professional service is provided and staff anticipate and respond to
guests' needs. Reception is staffed 24 hours a day, with porters available on
request. Bedrooms offer superior quality and comfort than at the three-star
level; en suite bathrooms have high-quality toiletries. Services such as
porterage, 24-hour room service, laundry and dry-cleaning will be available, and
the restaurant demonstrates a serious approach to cuisine.
5 star rated
Flawless guest services and professional, attentive staff are a must at this level. Accommodation throughout the hotel is spacious and luxurious, with impressive interior design and immaculate furnishings. En suite rooms offer exceptional quality and provide extras such as bath sheets and robes and an evening turn-down service. The restaurant produces dishes created with a high level of technical skill, complemented by superior wines. |
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